Solid Graphics Issue Organizer
Issue Tracking System Help

 

Issue Tracking System User's Guide

Overview

What is an Issue Tracking System

Terminology and Workflows

What is a Product
What is an Issue
Users of an Issue Tracking System
How an Issue is being handled

Using Issue Tracking System

Logging into the Issue Tracking System
Opening a New Issue
Updating An Issue Record
Browsing and finding existing Issues

Issue Tracking System's User Interface

Login Page
Selecting Product / Product Category
Issues Summary Page
New Issue Page
Issue Details Page
Issue Update Page
Users Summary Page
"User Profile" Page
"User Profile Update" Page

Issue Tracking System Administrator's Guide

Setting up the Issue Tracking System

Installation & Settings
Adding, editing, deleting Issue Tracking System products / product categories
Setting up Issue Organizer License Key
Checking up Issue Tracking System files installation
Uninstalling Issue Organizer

Managing Users and User Rights

User rights and user groups rights
Adding New Issue Tracking System User Account
Deleting an Issue Tracking System User Profile
Changing Issue Tracking System User Account Profile

Issue Tracking System's User Interface

"User Profile Update" Page
"Add New User" Page
"Delete User" Page
"User Groups Rights" Page