Issue Tracking System Help 
 
Issue Tracking System User's Guide 
 
Issue Tracking System's User Interface 
 
Issues Summary Page
 

The Issues Summary page lists issues which match specified searching and filtering conditions. It allows you for example to browse all product issues, find an issue with particular issue number, issues recently opened or closed, issues opened or assigned to particular person, etc.

The Issues Summary page has two major sections. In the top section you can specify the searching and filtering conditions, the bottom section is displaying list of issues matching entered searching and filtering conditions.

How to navigate to the Issues Summary Page

Best way to navigate to the Issues Summary page is through link located in top part of most of the Issue Tracking System pages. For example Login or Logout page has this link.

Filtering Conditions section

Current version on the Issue Tracking System allows you to specify, none, one, or several searching and filtering conditions from the following list :

  • issue number
  • issue Status (such as Opened, Resolved or Closed)
  • issue Importance (such as Low, Medium, Critical)
  • Opened, Closed or Last Modified time (such us since today morning, yesterday morning, last week, last month)
  • issue Assignee (this filtering condition is available to development team members only)
  • issue opener (a person who opened the issues)

If no filtering condition is entered, the Issues Summary section will display all issues in the Issue Tracking System database. If value of more than one search field is specified in the Filtering Conditions section, then the Issue Tracking System performs search which match values of ALL non-empty fields. For example if you enter Opened into the Status field and Critical into the Importance field, then the Issue Tracking System will search and display all opened issues with importance marked as critical. Remember, you have to click on the button in order to display issues according to the filtering conditions you just entered .

After you apply your filtering conditions and Issue Tracking System displays list of matching issues, displaying the Filtering Conditions section of the Issues Summary page may not be needed anymore. You can hide this section by clicking on the button. If later on you want to display the Filtering Conditions section again, click on the button.

Issues Summary section

The Issues Summary section of the Issues Summary page is displaying list of issues which match the criteria entered in the Filtering Conditions section. There is a brief note in the top part of the section informing what filtering conditions were used to display the issues, followed by the list of issues. Issue Tracking System is displaying issue number, issue title, issue status and issue importance for each issue in the list. Additionally, the issue opener and issue assignee are displayed to logged in members of the development team .

If the number of issues matching entered filtering conditions is large, the Issue Summary page is displaying just a portion of matching issues. You can browse through rest of the issues using First Page, Previous Page, Next Page links on the bottom of the Issues Summary section.

Issues Sorting

You can alphabetically sort the list of displayed issues in ascending or descending order by their issue number, title, statusimportance, opened, closed or last modified time column values. Additionally, members of the development team can sort the issues list by issue opener or assignee column values.

To sort the issue list by a column value, click on the column header name. To switch between ascending and descending order, click on the up-down arrow icon displayed under sorted column (once the column is sorted).

Navigating to 'Issue Details' Page

You can go directly to an issue details page for any issue displayed in the issues list by clicking on the icon located on left side of the issue row.

See Also

Login Page, New Issue Page, Issue Details Page